Part-time, seasonal or temporary staff: how to hire fast and fairly

Cover image with the title Part-time seasonal or temporary staff and a clock icon in sage green and sand

To hire part-time, seasonal or temporary staff fast and fairly, plan the dates and shifts first, post a short clear ad with pay and hours, use a quick two-step process (a short application and a 15-minute call or group session), check the right to work, give a written offer with end date and terms, and run a one-day induction. Apply the same fair rules to everyone, and know that part-time and fixed-term workers have legal protections.

Key takeaways

  • Work out the number of hours and shifts you need, week by week, before you advertise.
  • Use a short process: a simple form, a short call or group session, and a same-week offer.
  • Part-time, fixed-term and agency workers have rights. Check the official rules for your country.
  • Check the right to work for every person you hire, in the same way.
  • Plan induction, safety training and a clear end-of-season message.
x

Which type of worker do you need?

TypeMeaningCommon useWatch out for
Part-time employeeWorks fewer hours than a full-time employee in the same businessRegular shifts, ongoing coverEqual treatment in proportion to hours in many countries
Seasonal workerHired for a peak period, such as holidays or harvestRetail peaks, hospitality, farming, eventsFixed-term rules; holiday pay and end dates; some sectors have special permits
Fixed-term employeeEmployed for a set period or for a specific taskMaternity cover, projects, seasonsLimits on repeated renewals in many countries
Temporary agency workerSupplied by an agency to work for youShort-notice coverAgency worker rules; check who is the employer
Casual or on-call workerCalled in as neededIrregular eventsRules on zero-hours or on-call contracts differ by country. Check them
Student or young workerUnder 18 or in educationPart-time jobsSpecial limits on hours, tasks and pay in many countries

Choose the type that fits the work. Do not label someone a contractor to avoid cost, because status depends on the facts. See employee or contractor.

What the law says: pointers by region

RegionTopicWhere to read
United StatesWages, overtime and youth employment limits under the Fair Labor Standards Act; state laws can add moreUS Department of Labor: wages and the FLSA and fact sheets
United KingdomRights of part-time workers, fixed-term employees and agency workers; National Minimum Wage and Living WageGOV.UK: part-time worker rights, fixed-term employees, agency workers and minimum wage rates
European UnionEU directives on part-time work, fixed-term work and temporary agency work; each country applies them in its own lawDirective 97/81/EC, Directive 1999/70/EC, Directive 2008/104/EC

The key idea in these rules is that part-time, fixed-term and agency workers should not be treated less favourably than comparable full-time or permanent workers without good reason. Details vary. Read the official pages before you set pay and terms. This is general information, not legal advice.

Step 1: Plan the hours and shifts

Create a simple demand plan. List each week of the season and the number of staff needed per shift. Add the minimum and the maximum. Then compute the total hours and the number of people. Compare with your budget. Use the cost worksheet for an hourly cost, including employer on-costs and holiday pay.

WeekShifts per dayStaff per shiftHours per weekPeople needed (at 20 hours each)
12321011
22428014
3 (peak)3552527
42321011

This table is a fictional example. The formula is shifts per day times staff per shift times hours per shift times days open. Write your own. Allow extra people for sickness and drop-outs, and decide how many reserves to keep.

Step 2: Write a short, clear ad

Short roles need short ads. Put the key facts at the top: role, place, dates, shift pattern, pay, and how to apply. Describe the tasks and any training you provide. State how long the application takes. Avoid words that signal age, sex or other protected traits. See how to write a job ad that attracts the right applicants and where to post a job when you have no budget. Good channels include public job services, local schools and colleges, community boards, and your own customers and followers.

Seasonal sales assistant, [shop name], [town]
Dates: [start] to [end]
Shifts: [pattern], [hours per week]
Pay: [rate] per hour plus [holiday pay as the law requires]
Tasks: serve customers, restock shelves, use the till
Training: paid first-day induction
No previous experience needed. We welcome students, parents, retirees and career changers.
To apply: send your name, phone number and the days you can work to [email] by [date]. It takes five minutes. Tell us if you need any adjustment to apply.

Step 3: Use a quick, fair two-step process

  1. Short form or message. Ask for contact details, availability and one or two job-related questions, such as “Tell us about a time you worked with customers” or “What shifts can you work?”. Do not ask for a long CV for a simple role.
  2. Short call or group session. A 15-minute call, or a 45-minute group session where candidates do a short task and talk with the team. Use the same questions and a one-page scorecard. See how to run a first interview.

For group sessions, give people clear instructions, offer adjustments, and observe job-related behaviours such as listening, following instructions and working with others. Do not score on style, accent or appearance. Keep a note of each person’s evidence.

CriterionWhat countsScore 1 to 4
AvailabilityCan work the needed shifts
Reliability evidenceExamples of attendance or commitments
Customer or team skillsExample of working with others
Following instructionsCompleted a short task correctly
Interest in the roleClear reasons that relate to the work

Step 4: Check the right to work and make the offer

Check the right to work for every person you hire, in the same way, as the law requires. Do not check only people who seem foreign. In the UK, see the GOV.UK right to work check guidance. In the US, employers complete Form I-9 for every new employee; see the US Citizenship and Immigration Services I-9 page. In the EU, rules differ by country, so see Your Europe and your national authority. Our upcoming guide on right-to-work checks gives an overview.

Make a written offer with: role, start and end dates (or the way the end date is set), hours or shift pattern, pay and pay dates, holiday arrangements, notice and what happens at the end. Use the template in how to make a job offer. For young workers, check the rules on age, hours and tasks.

Step 5: Induction in one day

TimeTopic
09:00Welcome, team, tour, schedule
09:30Safety: exits, first aid, safe lifting, who to tell about problems
10:30Tools: till, scanner, app or whatever the role uses
11:30Customer and service standards, with two role-plays
12:30Break
13:00Shadow an experienced worker
15:00Do tasks with supervision
16:30Questions, next shifts, who to call if sick

Give each person a one-page guide with the phone number to call, the dress code, break rules and the main tasks. Pair each new worker with a buddy for the first three shifts. See the onboarding plan for the longer version.

Keep it fair

  • Use the same questions, the same criteria and the same time for all candidates.
  • Offer adjustments for the process and for the job.
  • Pay at least the legal minimum and pay for training time.
  • Give shifts fairly and give notice of schedule changes as the law requires.
  • Do not promise permanent jobs you cannot offer. If there is a chance of a longer contract, say what the conditions are.
  • Do not ask about family plans, health or other protected topics. See what you can and cannot ask.

Finish the season well

Tell staff the end date early. Thank them in person and in writing. Pay all wages and holiday pay due on time. Ask for feedback with two or three short questions. With consent, keep a list of people who would like to work next season. Delete the list on a schedule. A good end to the season makes it easier to hire next year. See how to build a talent pool with consent for the idea.

A worked example (fictional)

This example is invented. A garden centre needs 12 seasonal staff for eight weeks. The owner builds a demand plan, writes a short ad, posts it on the public job service, at local colleges and in the shop. She receives 60 replies in a week. She reads the short forms with a sheet and invites 30 to a group session on two evenings. A manager and a supervisor observe, using the scorecard. They offer 14 jobs (two reserves). She checks the right to work for all 14 in the same way, issues written offers with end dates and holds a one-day induction. Over the season she tracks sickness and schedule changes. At the end she thanks everyone, pays on time and asks eight people if she may contact them next year. All eight agree.

How the demand plan works: the calculation

The fictional table above assumes the shop is open seven days a week and each shift is five hours. Hours per week equal shifts per day times staff per shift times hours per shift times days open. In week 3: 3 shifts times 5 staff times 5 hours times 7 days equals 525 hours. Dividing by 20 hours per person gives 26.25, which you round up to 27 people. In practice you will not get a perfect fit, because people have different availability. Add a column for reserves and plan to over-recruit by a small number, then check actual drop-out against your plan after the first week.

Handling schedules and short-notice changes

Seasonal work often changes at short notice. Weather, sales and sickness all move the plan. Rules on notice of schedules and pay for cancelled shifts vary by place. Some US states and cities have predictive scheduling laws, and the UK and EU have rules on working time and on-call contracts. Check the official guidance for your location. As a good practice, publish schedules at least a week ahead, use a shared calendar or an app that everyone can see, and agree how swaps and cancellations work. Treat requests for time off for school, caring duties, religious observance and medical care fairly and consistently.

SituationGood practice
Shift swap requestAllow swaps between trained workers with manager approval within a set time
SicknessGive a phone number and a clear rule on how to report; apply sick pay rules as the law requires
Last-minute cancellation by youFollow the pay rules for your country; tell workers as early as you can
Reduced hoursTalk to the person and record what you agreed
Request for extra hoursOffer fairly, in order of need and fairness, not by favouritism

Write the rules in one page and give it to every worker on day one. A clear page prevents most disputes. If a dispute arises, listen to the person, check the written terms and take advice if you are unsure.

Frequently asked questions

Do part-time workers have the same rights as full-time workers?

In many countries they must not be treated less favourably without justification, in proportion to hours. Check the official rules for your country.

Can I hire seasonal staff on short notice?

Yes, with a quick process and a written offer. Do not skip right-to-work checks or safety training.

Do I need to pay for training time?

Generally yes, if it is part of the job. Check wage rules in your country.

Can I use an agency?

Yes. Agency workers have their own rules. Check who is responsible for pay, rights and checks.

What if a seasonal worker wants a permanent job?

Treat them as you would any internal applicant, using the same criteria. Do not promise a job you cannot offer.

Related guides

This is general information, not legal advice.